FAQs
🏝 What makes LLOOVA swimwear so special?
Every LLOOVA piece is designed with love in Hamburg and crafted from luxurious, eco-friendly fabrics like regenerated ECONYL® nylon. Our designs celebrate your curves and individuality while honoring our planet — beauty with deep meaning.
📍 Where are your bikinis and swimsuits made?
Our collections are designed in Hamburg, Germany, and responsibly produced with partners who share our passion for craftsmanship, quality, and conscious living.
🌱 Are LLOOVA products sustainable?
Yes. We use high-quality, sustainable materials like ECONYL® (regenerated nylon from fishing nets and waste). Production is conscious, in small batches, plastic-free shipped & lovingly packed in reusable cotton bags.
👙 How do I find the right size?
Every product page has a detailed size chart. Between two sizes? Choose the larger one for freedom of movement. Still unsure? Contact us and we’ll guide you personally. ✨
📐 Do LLOOVA bikinis fit true to size?
Yes, they’re tailored to flatter your shape while providing support. If you’re between sizes or prefer a looser fit, size up. We’re happy to help you choose the best size!
🔄 What if my piece doesn’t fit?
No worries — you can return or exchange your unworn item within 14 days. (See Returns & Exchanges.)
🚚 Where do you ship?
We ship within Germany, the EU, and worldwide — all climate-neutral and with tracking.
⏳ How long does delivery take?
- Germany: 2–5 business days
- Europe: 5–10 business days
- Worldwide: 7–15 business days
💌 How much is shipping?
Shipping costs depend on your location, calculated at checkout. We also offer free shipping promotions — sign up for our newsletter to stay updated!
📦 Can I return my order?
Yes — within 14 days in its original condition. Return costs are currently borne by the customer. Processing takes about 7 business days after we receive your package.
🧵 How do I care for my LLOOVA piece?
- Rinse with fresh water after wearing.
- Hand wash cold with mild detergent.
- Dry flat in the shade. Avoid direct sun & no dryer.
☀️ Is LLOOVA swimwear UV & saltwater resistant?
Yes — our fabrics are UV-resistant, chlorine-resistant & saltwater-friendly. Perfect for women who live between the waves & the wilderness.
🎁 Do you offer gift wrapping & gift cards?
Every order is beautifully wrapped. If you’d like a handwritten note, just tell us at checkout. Gift cards are coming soon!
📣 How durable is LLOOVA swimwear & clothing?
Our pieces are made to last. With proper care, they retain their fit, color, and softness for years — even after many swims & washes. We only use premium fabrics and high-quality prints.
✨ How can I stay updated on new collections?
Sign up for our newsletter The LLOOVA Feeling and follow us on Instagram & TikTok for inspiration, launches & behind-the-scenes glimpses.
💖 Do you also offer T-Shirts, Hoodies & Dresses?
Yes! In addition to swimwear, we offer sustainable T-Shirts, Hoodies, Longsleeves, Tank Tops, and Dresses — all made with organic cotton & ethical craftsmanship.
🐚 Still have a question?
We’re here for you anytime — write us at info@lloova.de or via our contact form. We’ll reply within 24 hours with a smile. 🌞